Leading Problem Employees

During this ONE-DAY interactive workshop, you will learn proven leadership techniques for creating accountability, motivating others, and improving performance.

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Description

GUARDIAN LEADERSHIP presents Leading Problem Employees – a workshop designed to teach you how to address problem behavior before it reaches a critical stage; ways to improve those “difficult conversations”; effective goal-setting to help address poor performance; and a realistic approach towards motivating employees to achieve results.

Who should attend?

All leaders who desire to better serve their employees, agency and community. This includes current and aspiring leaders as well as senior managers, commanders and chiefs.

What You’ll Learn

  • The Four Types of Problem Employees
  • The Accountability Cycle
  • Resetting Expectations and Establishing Realistic Goals
  • Dealing with Negative Attitudes
  • The Radioactive Employee Problem
  • Handling the Toxic Team Member
  • Evaluating Performance

Cost

  • $119 before October 19th
  • $109 Multi-Agency discount (3 or more)
  • $149 after October 19th

Hosted by

Gwinnett Police Training Center

Training location

854 Winder Highway, Lawrenceville, GA 30045

Instructors

Frank Trammer

Frank Trammer is the founder and Chief Executive Officer of Guardian Leadership. He also serves as Executive Director for the John Maxwell Team, the largest & most trusted leadership training and development organization in the world. Frank is dynamic and influential speaker, trainer and coach in the areas of Leadership and Personal Development. He has a diverse public-safety background having worked more than 20 years in state, county and municipal law enforcement. Frank began his career with the Atlanta Police Department and is currently the Deputy Chief of Police at Georgia Tech. He has led numerous units including S.W.A.T., Special Operations, K-9, Investigations, Training, Administration, and Patrol. Frank is an adjunct professor at the Georgia Institute of Technology and Columbus State University where he teaches Leadership. In 2018, Frank founded Guardian Leadership, whose vision is “To build a world of great public safety leaders committed to serving their communities and those they lead.” He holds a bachelor’s degree in Criminal Justice from Ohio University and a master’s degree in Public Administration from Columbus State University. Frank is also a graduate of the Northwestern University’s School of Police Staff and Command and the Georgia Law Enforcement Command College. He is a member of the International Association of Chiefs of Police (IACP), the International Association of Campus Law Enforcement Administrators (IACLEA), the Georgia Association of Chiefs of Police (GACP), the Georgia Association of Campus Law Enforcement Administrators (GACLEA) and is a Georgia P.O.S.T. senior instructor. When not working, Frank enjoys reading, trail running and spending time with his wife and daughter.

Trent Lindgren

Trent Lindgren is a trainer and facilitator with the John Maxwell Team and a lead instructor with Guardian Leadership. Trent has over 25 years of combined military and law enforcement experience, having served 8 years in the U.S. Army as a cavalry scout and 17 years in law enforcement. He became a police officer after the terrorist attacks of September 11th, 2001, beginning his law enforcement career with the Atlanta Police Department. Trent worked his way through the ranks of Uniform Patrol, K-9, and Traffic Enforcement before being promoted to his current role as Major of Operations with the Alpharetta Department of Public Safety. Trent earned a bachelor’s degree in Communication from Kennesaw State University and a Master’s Degree in Public Administration from Columbus State University. He is also a graduate of the Northwestern University School of Police Staff and Command and the Georgia Law Enforcement Command College Professional Management Program. Trent is a member of the International Association of Chiefs of Police (IACP), Georgia Association of Chiefs of Police (GACP), and is a Georgia P.O.S.T. certified instructor. When he’s not reading about leadership, Trent spends his free time volunteering as a baseball, basketball, and softball coach and training Jiu Jitsu.

Billy Grogan

Billy Grogan has over 38 years of law enforcement experience and has served the last 11 years as the Chief of Police for the Dunwoody, Georgia Police Department. Previously, Chief Grogan served as Deputy Chief of Police for the Marietta Police Department where he was employed from 1981 until becoming Dunwoody’s Chief in 2008. He was promoted through the ranks of the Marietta Police Department and served in many challenging, yet rewarding positions. Chief Grogan has lectured locally, nationally and internationally on the value of law enforcement’s use of social media and about the important role leadership plays in delivering effective police services. He has led Senior Leadership Workshops to Police Leaders in Egypt, Hungary and Georgia. Chief Grogan is a member of numerous professional organizations including the International Association of Chiefs of Police (IACP), Georgia Association of Chiefs of Police (GACP), Police Executive Research Forum (PERF) and FBI National Academy Associates (FBINAA). He serves as an active board member for the Georgia Association of Chiefs of Police (GACP), Georgia International Law Enforcement Exchange Advisory Board (GILEE), the IACP Civil Rights Committee, and the Atlanta FBI Joint Terrorism Task Force (JTTF) Executive Board. Chief Grogan is a graduate of the FBI National Academy (FBINAA), the FBI Law Enforcement Executive Seminar (LEEDS), the Georgia International Law Enforcement Exchange (GILEE) program with the Israeli Police, and a graduate of the Georgia Command College. He holds a Master’s Degree in Public Administration from Columbus State University. Chief Grogan is also the founder of Top Cop Leadership, an organization designed to inspire and equip today’s leaders for tomorrow’s opportunities.

Dwayne Orrick

Dwayne Orrick has over 38 years law enforcement experience. He is currently the Assistant Executive Director for the Georgia Association of Chiefs of Police. Previously, he commanded the Training and Support Services Division of the Gwinnett County Sheriff’s Office. Before joining Gwinnett County he served as the police chief in Roswell Georgia and the Police Chief/Public Safety Director in Cordele for a combined 23 years. Prior to becoming a police chief, Orrick was employed with the Georgia Department of Community Affairs as a Criminal Justice Management Consultant. He has also worked as a police officer, field training officer, and deputy sheriff. He is a graduate of the 186th Session of the FBI National Academy and the Georgia International Law Enforcement Exchange (GILLEA) to Israel. Orrick has served as Chair of the CIT Advisory Committee for the Georgia Chapter of the National Alliance on Mental Illness (NAMI), a Board Member on the Georgia FBI Law Enforcement Executive Development Seminar (LEEDS), Board Member on the Governor’s Commission on Family Violence, Board Member on the State Board of Public Safety, the governing authority for the Georgia State Patrol, Georgia Bureau of Investigation, and the Georgia Public Safety Training Center, as well as a member of the Georgia POST Council and the POST Council Probable Cause Committee. He has also served as a Past-President and Board Member with the Georgia Association of Chiefs of Police. He holds a Bachelor of Arts in Criminal Justice and Masters of Public Administration from the University of Georgia. Orrick is the author of more than 40 articles on police leadership and management as well as the book Recruitment, Retention and Turnover of Police Personnel.

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